Been busily preparing a speech on consumer financial protection in the travel industry to give at the International Guild of Battlefield Guides AGM(yawn - I hear you!). But I spent most of the latter part of 2011 writing a dissertation of the matter and I wanted to pass on the fruits of my labours before they left my brain forever. Actually there are alot of 'battlefield tours' companies out there that don't offer the financial protection that the EU package directive and the UK package travel regulations require of them - naughty, naughty. And in the light of the recent Thomas Cook scare there is every reason to be careful when you buy travel services at the moment. Anyhow I won't bore you any further - you can read the content of a recent speech on consumer financial protection  that I gave last week on the website of The Cultural Experience (they offer high quality battlefield tours, don't you know!)